Returns & Exchanges

At Clive Christian Perfume Limited, we strive to ensure your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, we offer a 30-day return policy for unopened and unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated concierge team via email or our online portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Prepare the Package

  Carefully place the unused perfume in its original presentation box and protective outer sleeve, ensuring the cellophane seal remains intact for hygiene purposes.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of the return, your refund will be processed to the original payment method within 7 to 10 business days.